China is notoriously a consumer of tea, but nevertheless, in recent years, it has become one of the largest coffee consumers among emerging countries. In particular, coffee consumption has grown among young Chinese professionals. According to the analysis of the coffee market reported by Chinabgao, the growth rate of coffee consumption in China is about 20% per year, more than 2% above the global growth rate. Experts believe that the Chinese coffee market could reach trillions of yuan within 10 years.
The trend of western style cafés
Figures on the coffee market in china
- Revenue in the Coffee Market reaches nearly US$2,087m in 2018. The market is expected to grow annually by 14.3% (CAGR 2018-2021).
- The market’s largest segment is the segment Instant Coffee with a market volume of US$2,075m in 2018.
- The average per capita consumption stands at 0.05kg in 2018.
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The rise of the Chinese middle class and a better standard of living have allowed the opening of hundreds of new coffee shops throughout China. According to m.sohu.com, in 2016 their number has increased exceeding 100 thousand points of sale
Making a ranking of the most competitive brands, in the urban cities, where the western lifestyle is more widespread, Starbucks and Costa firmly hold the top positions in terms of customer flow, according to the statistics of BMI Research in London. On the top list is Starbucks, which has adapted its format for Chinese consumers, with 2800 stores open in 130 cities, as many as 600 in Shanghai alone, more than those in New York or London.
Costa in China has focused a lot on the analysis of the local market and is willing to change its offer according to the tastes of consumers in the various regions. For this reason, it is not strange to hear customers say that, for example, Beijing’s Costa coffee tastes slightly different from that of in Shanghai. In addition, the English chain offers different types of tea, a quiet environment and loyalty programs with cards or apps.
Local coffee brands in china
Despite the predominant position of the big chains, coffee boutiques not affiliated with big brands are very popular: this type of premise offers a more comfortable environment and service.
- Lisun: Founded in 1987 in the province of Hainan, Lisun is the first company to introduce instant coffee in China. It became particularly famous for its coconut coffee. The company owns its own coffee plantation on the island of Hainan. Over the years, it has diversified its product range by launching different tastes of coffee, other types of beverages on the market and also selling roasted coffee as well as soluble coffee.
- Luckin: A relatively new brand in the Chinese coffee industry, Luckin was founded just a few years ago in 2017. Despite it’s relatively new status, Luckin already maintains over 4500 stores which surpasses the presence coffee power-house, Starbucks. Luckin has achieved this great growth and popularity by implementing technology to reach consumers and by allowing customers to use their mobile devices to order coffee for delivery or pick-up.
- Hogood: Hogood is a Yunnan-based company founded in 2007. It is one of the largest coffee growers grown in China and one of the best-selling local coffee brands in the country. Hogood produces and sells roasted coffee, available in both grains and ground, and instant coffee.
PRESENCE OF INTERNATIONAL BRANDS
- Starbucks: Starbucks has had a major presence in China since it started selling coffee there in 1999. With over 4,000 stores throughout mainland China, Starbucks has been a leader in the market for many years. Success of the international coffee power-house in China has been attributed to their keen understanding and appeal to Chinese culture.
- Tim Horton’s: The Canadian coffee and doughnut brand began operations in mainland China in 2019 and recently received investment from one of China’s largest social media companies, Tencent. The investment deal is set to assist Tim Horton’s in expanding to over 1500 stores and is seen as a direct competitor to Starbucks.
- Peet’s Coffee: Peet’s Coffee, which was founded in the United States in San Francisco, first entered the Chinese market in 2017. The brand has been a direct to competitor to Starbucks in the United States and the battle continues over market share in mainland China. Peet’s Coffee differentiates itself from competitors, however, by providing high-quality experiences in their unique store locations.
- Lavazza: Lavazza is an iconic Italian brand that just recently entered the coffee market in China in 2020. They have partnered with Chinese restaurant conglomerate, Yum China, which has benefited them greatly in penetrating the market and navigate cultural norms in China. Furthermore, the company has its focus toward higher-end consumers.
Your Target: Chinese Millenials
According to m.sohu.com, the young people of the emerging middle class represent the driving force (75%) of the black beverage boom in the eastern country. Within this segment, female customers represent the largest share: 70%. Young consumers are demanding and pay particular attention to professionalism, drinks, and services tailored to their tastes, to a style of ceremonial service, to the care of the environment and the diversification of menus among the various coffees.
Various market players operating above all offline are fighting against competitors active in e-commerce and offering high-quality coffee and food as a weapon to attract customers and offer them good reasons for staying in the long and fruitful coffee in terms of consumption.
How to sell your coffee?
Foreign companies that have opened a successful online store all have two common characteristics. They have the know-how to export to China and have a deep knowledge of digital technology. We need to do an important job to promote our brand on Chinese eCommerce platforms, with investments in marketing and communication
KNOW THE MARKET, LEARN ABOUT E-COMMERCE
In China, the B2C model is dominated by the Tmall portal of the Alibaba group, which holds a 56.6% stake. The other operators are very far. In the second place, there is JDcom with 24.7 %. An increasing number of Chinese people are buying import products online, using some e-commerce platforms authorized by the Chinese government. The marketplace offers obvious advantages:
- Existing and known platform
- Online payments already active
- High traffic
- Assistance 24/7
For a marketplace of those mentioned above we are talking about daily visits of millions of users, with an average purchase rate of around 30%, which for some online shops within them also counts in a 50%, once activated optimal customer service and put in place a well-designed promotion and visibility campaign. A thousand billion dollars is what the Chinese e-commerce has been worth in 2017.
LANDING A CHINESE WEBPAGE
Having a Chinese Landing page with hosting in China is an interesting and innovative solution created for anyone who wants visibility and success in the Chinese market. Thanks to the hosting of the page in China it is guaranteed the objective to be known in the Chinese market and to create business opportunities, such as looking for customers or partners, as well as Chinese importers or wholesalers.
INVEST IN SEO ON BAIDU
A key operation is the optimization of search engines (SEO). The more you sell, the higher the search results appear. Businesses should invest in SEO and buy keywords based on “pay per click”. The higher the price of a keyword, the higher your products will appear in search results. And the more you sell, the more you position yourself at the top. It is essential to participate in online sales events or industry-specific events such as food weeks.
SOCIAL MEDIA AND STORYTELLING
In China, major social networks such as Facebook, YouTube or Twitter are banned and wage WeChat, a platform halfway between Whatsapp and Facebook. It is precisely on WeChat that most transactions are finalized, with staggering numbers: 877 million active users every day and just under 600 million transactions per day. On the app in question takes place most of the activities related to online buying and selling: live assistance (and strictly in local language); the style advisory in real time (with experts in fashion, beauty and design that offer, always in chat, their own personalized advice) and online customer opinions, which can also be contacted, always via chat, by those who want to have direct information.
In this regard, it is interesting to highlight how the WeChat Pay payment function is increasingly used. As emerges from the Global Web Index data, in 2017, 46% of Chinese consumers said they made a mobile purchase and WeChat Pay was used by one in three people, reaching AliPay’s market share in a few years (39 %), the payment system of the Alibaba e-commerce giant.
Utilizing wechat mini programs
WeChat has gained great traction with the implementation of their mini programs which are, in essence, an app within the app. These mini programs are an incredible way for brands to connect with customers by providing unique content and functionality within the WeChat app itself. These mini programs allow users to perform a variety of tasks and access features such as purchasing products, ordering take-out, accessing coupons, and much more.
With over a million of these mini programs in the WeChat ecosystem and over 750 million active users, the creation and implementation of a WeChat mini program is critical for engaging in the best way with Chinese consumers.
Are you thinking to export your coffee brand? Contact GMA a digital marketing agency, specialized in Chinese digital market.