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Case Study

UTU

Global VAT refunds group understood the power of Chinese overseas shoppers and contacted GMA to market their mobile Tax-Free Services App for Chinese travelers.

Context

The Brand & Campaign

UTU connects shops to shoppers aiming to transform purchases and VAT refunds into rewards at home and away. Their rewards platform harnesses financial payment networks and brand partners to engage with UTU members, delivering a seamless and transparent mobile experience.
Chinese travelers spending a lot of money abroad, it is natural that UTU decided to expend their service in China where it could make the VAT experience a lot easier for millions of travelers but also bring a lot of traffic to its partners.
There were a few challenges, first, have the app validated for the Chinese app store and then get enough visibility for the app to get downloaded. However, visibility is nothing without work on e-reputation (especially when it comes to money) which is why we work with Kols and Baidu.

Scope

Our Missions

  • 01 Website Translation
  • 02 App Copyright
  • 03 App Store Optimization
  • 04 Baidu SEO
  • 05 Online Press Release
  • 06 Social Media
  • 07 Kols
Outcome

Results

  • 1 Position on App Store
  • 1st Page on Baidu
  • 1500+ App Downloads
  • 1700+ Social Media Followers
About GMA

The China Marketing Team for International Brands

Founded by Olivier Vérot and Philip Qian, GMA is a Shanghai-based digital agency on a mission to help foreign brands enter, grow, and win in China across every platform that matters.

From Baidu SEO to Douyin campaigns, from WeChat ecommerce to KOL partnerships, our bicultural team brings the strategic insight of the West and the operational fluency of China to every project.

Meet the team and read our story
14+
Years in China
1500+
Brand Launches
50+
Specialists
6
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