Here are the top platforms to use to promote your business in China. With over 904 million Chinese now connected online, you need to develop your reputation and visibility on these local platforms to grow your business in this lucrative market.

The ‘Great Firewall’ makes it impossible for Chinese people to use Western platforms; this has resulted in a completely unique internet environment where Chinese platforms dominate. You need to understand how to market your brand on these platforms to succeed in China.

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In this ‘hyper-digital age’ the Chinese research extensively online before purchasing.

1. To promote your Business in China, start with Baidu

Why is Baidu so important for your business in China?

Baidu (China’s Google) is really the bedrock of any campaign in China. 70% of all online research is carried out through this dominant search engine. You absolutely need to create your own qualified Chinese website, based on Mandarin Character keyword searches. To be effective, a website must be host in China or Hong Kong and must be translated into Chinese.

Baidu works as an ecosystem: for example, also Baidu ‘Tieba’ is the Baidu “Social Network” that allows you to have a diary or company social page, where you can go to share status, photos, and videos. It is possible to comment and follow public profiles. Baidu Zhidao is a question and answer service provided by the Baidu platform, where only registered users can interact with questions and provide answers. It is very influential in terms of positioning. This is a good forum to build your reputation on because positive posts and threads will always rank high in the search results.

Baidu Case study: Damac

Damac, a Dubai based luxury real estate firm, launched a very successful Baidu campaign appearing on the first page of the results for 15 different keywords. This approach helped us drive 120 property investor leads to the company per month. Visibility is key in China, you just have to understand what keywords the Chinese are searching for. Read a Good SEO agency in China.

The Baidu results for Damac, one of our clients

2. WeChat: the super-App to promote your business in China

Wechat: the Promotion tool you can’t ignore when doing business in China

WeChat is really the undisputed king of marketing platforms in China. It has 1, 08 billion active users every month, more than 1,5 million active brands. It is used for 86% by people of 18-40 years old. You can use Wechat to pay, to book a holiday, to buy things, create “moments”, send messages (private or chat groups, texting or vocal messages), and much more.

Firstly a company can set up an official account to promote content and encourage users to users sharing on their ‘moments’, and to send notifications to your followers.

WeChat is a great launchpad for content and is fondly referred to as the ‘WeChat Times’ because so many users search here for information. Having an official account is mandatory for any serious business.

 

Wechat Groups Promotion

You can also consider tapping into WeChat groups. They are the fastest and easiest way to distribute content to WeChat users interested in your type of product or service. Then, if your brand will be recommended by one of the users, people will have more faith in the brand and will push other users to try your products. Therefore, with Wechat groups you can reach a larger community and have better visibility.

This is very effective from a marketing point of view, you can engage directly with active communities that are relevant to the products or services you are offering.

 

Wechat H5 Brochures

A cost-efficient tool for businesses is also the H5 WeChat Brochure. It is good for online and offline because it is easy to send and to distribute. It is great for product listing and for company introduction.

The WeChat brochure we created for Scapa, one of our clients

Its benefits are:

  • Interactive & nice to look at⁠
  • Bring your QR code to every salon instead of printing a flyer⁠
  • Alternative to your unsuccessful mass mailing with heavy PDF⁠
  • Show potential Business Partner in China that you Understand the market⁠

This year WeChat launched a new short-video platform within its super-app, mainly to compete with the big players in the sector that continues to record more than significant growth performances.

 

Business Promotion with Wechat Channels

WeChat Channels is the new WeChat feature for sharing short content that offers for the first time the possibility for brands, influencers, and “normal” users to expand their reach beyond the circle of friends and followers. WeChat, in fact, has for a long time limited the interaction and sharing of content between users-friends and brand-followers. Thanks to WeChat Channels, however, now everyone can access everyone’s content.

WeChat has also incorporated ‘mini-programs’ to allow instant sales via the platform’s in-built e-wallet payment system. This makes payment very easy and convenient. This new feature can be described as a kind of “sub-application”. An app inside another. Mini-programs can be compared to “mini-apps” built into the WeChat app itself. As a result, users will no longer have to use or download new apps because they may already be in WeChat.
The mini-programs concern all types of services: sales, e-commerce, and government services.

‘Vancouver Fashion Week’ grew their reputation and visibility WeChat by sharing quality articles on the event that was specifically aimed at Chinese fashion buyers, visitors, and exhibitors. Posts received over 2000 and were shared 250 times onto user’s news feeds. This generated a real ‘buzz’ about the event on the largest digital information feed in China. There is a strong culture of sharing in this market.

3. Weibo to promote and increase brand awareness in China

Balance’s Weibo account – by GMA

Weibo is ‘China’s Twitter. The name literally means ‘microblog’.

Weibo is an ‘open’ network compared to WeChat: users can see posts from everyone; they don’t have to be connected first. This increases the likelihood of building visibility and brand awareness.

A few key features include traditional social activities, the creation of micro-blogs, sending messages, following brands, Kols and trends, gaming activities, and very good integration with e-commerce, through external links.

 

How to use Weibo to Promote your brand?

Sina Weibo has many other useful features to make brands known and interact with your community or target audience. For example, the Miaopai application allows users to share videos and record live streams. Live streaming has in fact become one of its strengths, in the wake of the success that China has been having for some years.

A program was that allows brands to target their target market segment was launched within Weibo. The program offers advice based on user interests and stimulates greater quality interaction between brand and consumer

WeChat is certainly a more active platform that calls to action. Weibo, on the other hand, with its 250 million active users is less congested, allowing more space for brands to market themselves.

There are four ways to advertise on Weibo:

  • Display Adverts,
  • Weibo Search Engine Promotion,
  • Fan Headlines
  • Fan Tunnel.

Display ads are mainly placed in the search section, on the Weibo home page, and alongside new posts. Weibo allows a targeted approach through keywords selected on user searches.

Weibo worked wonders for the Austrian children’s drink brand ‘Twist & Drink’. They created a colorful campaign based on different cartoon characters for each flavored drink bottle. Weibo was used to interact with potential consumers. They increased their following by 134% by taking an active ‘social’ approach. They also used live streaming to showcase the products to their followers.

Cross-promotion is also important; Twist & Drink embedded QR codes (which link to WeChat) into their Weibo posts to drive traffic to their other official account.

4. Douyin to collaborate with Kols and advertise your brand

Douyin is super popular in China, with 400million daily active users, Douyin is really a great place to promote businesses in 2020. It is an application to create and share short videos (about 15 seconds) with music in the background.

 

How to promote your business in China with Douyin?

A brand goal on Douyin can be to increase sales, brand awareness, brand credibility, building a loyal audience, and much more.

It is cost-effective and interactive to promote your business with KOLs or with ads. Douyin offers new and different opportunities for marketing. Brands can partner with KOLs (influencers) of Douyin and sell their product in live streaming or through video.

Collaborations and partnerships are really important. Even one collaboration with the right person can do a difference for a brand. For example, Austin Lin, “the king of lipsticks” followed by more than 43.8 million people, sold 15 thousand lipsticks in just 5 minutes.

52.55% of users are boys, 47.45% are girls. 80 % of them are less than 35 years old. Half of the users are regular users, the other half are Kols and celebrities.

The most popular category of content on Douyin is internet service, food & beverage, cosmetics, digital objects and automotive, etc.

Kiehl’s official account on Douyin

 

5. Kuaishou, Douyin Short Video App competitors

It is the no. 2 among the Chinese video apps short. Contents are mainly themed on lifestyle. Users are fewer compared to Douyin but there they spend more time; Users are mainly north and of the 3rd, 4th tier cities and upward. On Kuaishou users see proportionally much more content related to the accounts they already follow.

Kuaishou finds its strength in the social links between users. This is why even with regard to KOLs, it does not place excessive emphasis on the contents of the most famous ones but distributes visibility to everyone.

Kuaishou is selling more than Douyin when it comes to live-streaming

For live streaming, it seems that Kuaishou gets better results. In fact, in the local section of the two Apps, the live streaming percentage is 50% for Kuaishou and 25% for Douyin. On the first App, it often happens that the most popular live streams are viewed by 4 or 5 users. The contact between them is much more intimate, but the impact is different from that of a live broadcast on Douyin from a KOL with millions of viewers. The latter, in fact, is capable of selling thousands or even millions of products in a few minutes of a single live stream.

The two Apps, therefore, offer two different products with different results.

Initially, Kuaishou was integrated with different e-commerce platforms such as Taobao, JD.com, Tmall, and Pinduoduo. In recent months, however, it is increasingly promoting its own internal e-commerce to stimulate in-App sales.

6. Toutiao: A great app for paid adds

Toutiao is a digital platform of the Chinese startup ByteDance known for having developed TikTok.

With more than 200 million active users and content receiving 4.2 billion views every day, it is considered the no. 1 platform for content delivery in China.

It is the core business platform of ByteDance and uses artificial intelligence to create, aggregate, and distribute content according to the preferences, needs, and behavior of users.

It is one of the best Chinese apps for paid advertisements and great for B2B companies as the audience is mostly working adults with university degrees.

7. Zhihu: To promote your business in China Content marketing is gold

Zhihu is China’s “Quora”. It is a very popular Q&A forum with 70 million active users in 2020. It is great for more niche industries. By answering specific questions related to your industry you can raise your profile, Zhihu often appears in Baidu’s search results alongside the official website of a company. It helps to increase your e-reputation and to give authority to your brand. In China, the word of mouth is very strong.

‘Vita Wei’ a popular high-end, everyday wear Chinese brand grew well on Zhihu. They posted many topics and threads about fashion and daily clothing choices. This was then linked to the brand’s relaunch as a quality Chinese brand that could compete with international players. The message was supported by quality brands from China too.

8. Xiaohongshu (RED): Popular Review App with the Users at its core

Dr. Rimpler, one of our clients, on Xiaohongshu

Xiaohongshu or Little Red Book is the most app by Chinese girls. It is similar to Instagram but with e-commerce features. It is one of the most famous social commerce platforms in China.

Brands can use KOL to promote their products. Chinese users trust this App for its quality contents. It is a platform supported by both Alibaba and Tencent.

Xiaohongshu was born as a shopping guide, posts and comments want to “educate” the user about a certain product. There is no real advertising. This creates strong engagement between publishers, consumers, and the brand behind the recommended product.

In 2019 the platform announced the addition of a new feature, live streaming. In the past, this option was only available only for some subjects on the App, while it is now available to all resellers.

Live streaming is one of the biggest digital trends in China in 2020 and is a format that is particularly popular with users. Indeed, it allows showing the products in a realistic and detailed way and increases the relationship of trust between those who present them and the consumers.

see also 1000 articles about social media in China

 

We are a specialist digital marketing agency based in Shanghai. For more information drop us an email, one of our specialists will call you to discuss your project!

 

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5 Comments

  1. Users and companies have been changing their behavior/strategies towards mobile apps and social media, in prejudice of websites.

    Social media is becoming increasingly important (some companies are not even bothering to build a website). Today, nearly 80% of business have a dedicated team, social media is now a standard operating procedure.

    Sports stars, like Lionel Messi, Kobe Bryant and Cristiano Ronaldo, have left websites almost completely and are engaging with their fans via Instagram, Facebook and Twitter. The website they own is not devoted to the player itself or to sell products, but as a place to promote their social media profiles.

    An interesting example is obsessee.com. obsessee.com has as its only function to connect to their various social media profiles. And there are other examples of brands that only exist solely on social media.

    There are more than one million apps in major app stores, something like an app for any circumstance in our life. In the scientific literature, there are evidences that users prefer to use Mobile Applications instead of web browsing, and stores which have an app have more chances of selling their products than those who do not (Kang, Mun, & Johnson, 2015).

    This evidence suggests a change in users’ behavior and companies’ strategy towards Websites, influenced by the increasing use of Social Media and Mobile Apps.

    As an expert, what do you think about this?
    Why do you think users are changing their behavior?
    Can you imagine this a problem to the future of websites due to its (probable) decreasing use?

  2. According to you which is the best platform to connect Chinese market for education academy based in United kingdom.?

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